Shipping Policy Last updated: 12,07,2026 1. Processing Time Orders are usually processed within 1–3 business days after payment has been received. During busy periods or product launches, processing times may be slightly longer. 2. Shipping We currently ship within the United Kingdom. Shipping costs are calculated at checkout based on your order. 3. Delivery Times Estimated delivery times begin once your order has been dispatched. Typical delivery times are: Standard Delivery: 2–5 business days Delivery times are estimates and cannot be guaranteed. 4. Order Confirmation & Tracking You will receive an email confirming your order. If tracking is available for your chosen shipping method, tracking details will be provided once your order has been dispatched. 5. Delivery Address Please ensure that your delivery address is correct before completing your order. KUMIRA cannot accept responsibility for orders delivered to an incorrect address provided by the customer. 6. Delays Occasionally, deliveries may be delayed due to circumstances outside our control, including: Courier delays Severe weather Public holidays Industrial action We appreciate your patience in these situations. 7. Lost or Damaged Parcels If your parcel arrives damaged, please contact us within 48 hours of delivery and include photographs of the parcel and its contents. If your parcel has not arrived within a reasonable time, please contact us and we will work with the courier to investigate. 8. Incorrect Orders If you receive the wrong item, please contact us within 14 days of delivery. 9. Contact If you have any questions regarding shipping, please contact: KUMIRA Email: dominisos1@gmail.com